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  2. SAP Business AiO – CRM

SAP Business AiO – CRM

CRM functionality in SAP® Business All-in-One is based on SAP CRM and SAP Best Practices

The solution CRM functionality in SAP® Business All-in-One is the solution for the basic business and IT-specific problems of medium-sized companies. The predefined package is inexpensive and can be implemented within a very short time in a project with a precisely defined scope at a fixed price. In this way, SAP customers can optimize business processes, increase their efficiency and benefit from a solution that quickly pays off and has no major impact on the actual business operations.  

The solution CRM functionality in SAP Business All-in-One is based on the scalable and powerful SAP CRM solution and contains functions to accelerate the implementation, which ensures fast added value. The cost-effective and immediately usable solution packages provide central CRM functions and can be easily adapted to growing requirements. This contains the documentation and other material for the sale and implementation of the CRM functionality solution in SAP Business All-in-One. Some of the documents can be used unchanged; some documents must first be adapted to the individual requirements of your company. 

The Marketing and Sales area contains material for the positioning and sale of a CRM functionality in SAP Business All-in-One. This material ranges from brochures for sales promotion to checklists for qualifying potential customers through to prefabricated customer presentations that describe the respective CRM functionality solution in SAP Business All-in-One.

The supported business processes area contains both short and detailed descriptions of the functional scope of the CRM functionality solution in SAP Business All-in-One.

The material in the area of customer implementation offers assistance with the implementation of CRM functionality in SAP Business All-in-One and contains, for example, tools for data migration, predefined roles and authorizations and predefined forms.

The documentation in the field of installation and system administration contains instructions for a quick and easy installation of the CRM functionality solution in SAP Business All-in-One. In the links section you will find links to helpful online resources.

The SME Solution Center area contains information about the SME Solution Center, the advantages it offers and how you can benefit from working with the SME Solution Center. You can use the Feedback and Support page to submit suggestions for improving future versions of SAP Business All-in-One solutions.