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  2. Package Solution "CRM Introductory Package"

Package Solution "CRM Introductory Package"

The client is the centre of our attention

Don't lose any more interested parties and keep an eye on every sales phase: The introductory package for customer relationship management (CRM) offers all functions for your efficient sales and marketing work - from first contact to the conclusion of a contract. Add more areas of the software solution step by step effortlessly - and benefit from continuous processes in all divisions of the company - just as your business requires.

Plan campaigns

Keep an eye on important interested parties and all customer data. This is how your campaigns hit the mark.

Run Campaigns

Make your campaigns more successful: Give the sales team more contacts (leads) from different channels.

Qualify Leads

Manage your campaign activities using networked marketing processes. Qualify contacts quickly and securely - and forward them immediately to the right contact person.

Convert Opportunities

Is this a prospective customer - or is it not? Proven criteria help you to evaluate and qualify all interested parties according to your sales strategy.

Customer and Activity Management

Bring more transparency into every sales phase: coordinated functions for customer and activity management will help you.

Entry-level package CRM: introduction and services

The CRM introductory package from SAP Business ByDesign enables a quick and cost-effective productive start with the innovative on-demand solution. It contains the most important functions for customer relationship management in small and medium-sized companies. SAP and partners support the implementation and operation with service and assistance. Moreover, the solution includes intuitive training and help tools. The entry-level package is clearly defined and easy to configure - for a rapid introduction at fixed costs. Many companies use the CRM starter package as a start in the on-demand model, on the basis of which companies can grow into SAP Business ByDesign. There are further entry packages for ERP / finance and especially for service companies.

The entry-level package CRM for SAP Business ByDesign includes CRM functionality from SAP on an on-demand basis as well as a number of additional services related to implementation and ongoing operations. The package enables you to implement and configure powerful marketing and sales functions quickly and at calculable costs.

The CRM functions of the starter package also give you meaningful data and analyzes on the performance of your sales. The solution supports you here several times. Customer-related business processes can be automated and streamlined. You accelerate the planning and implementation of campaigns and can better qualify and contact interested parties.

No matter whether finance, supply chain management or your procurement: if required, you can simply seamlessly integrate other divisions at a later date. Because with the CRM introductory package for SAP Business ByDesign, you can easily switch to a complete ERP business solution - just as your business requires.

Control customer relationship management comprehensively

The CRM entry-level package clears the way for comprehensive management of the entire sales and marketing process - from campaign planning to the qualification of prospective customers and the management of business opportunities.

  • Marketing Support - The software helps you to control your marketing activities centrally - for example planning and executing campaigns or managing and qualifying your prospects. In this way, you always have the most important data on interested parties and customers at a glance.
  • Customer Management - Fast access to information about interested parties and customers is one of the most important success factors in sales. The CRM software offers a central data repository for this, which also includes the contact history and sales opportunities. Your employees have direct access to this data for sales and service activities.
  • Qualify and pass on prospective clients - Your sales department saves time and can work more effectively if it is certain that only qualified prospective customers are passed on as sales opportunities. The CRM entry package for SAP Business ByDesign makes it easy for you to manage interested parties in marketing and sales.
  • Keep an eye on Sales Opportunities - Coordinated administrative processes for sales opportunities can increase the completion rate. That means: with the CRM entry package, your employees can manage several sales processes with all associated tasks and activities. The processes are divided into individual phases. Each phase contains activities and appointments that are assigned to the responsible team members.
  • Sales Analysis - The key to a coherent organization of marketing and sales lies in reporting and analysis functions, with which the managers and employees can get an up-to-date picture of their performance at any time. The CRM starter package for SAP Business ByDesign offers integrated analysis functions.

 

The advantages in a nutshell

With the CRM introductory package for SAP Business ByDesign, you can: 

  • see the success of your sales and marketing activities immediately - and expand the functions to a complete SAP Business ByDesign solution if required. With the starter package you lay the foundation for ERP software that opens up new business perspectives for your company.
  • use software functions to successfully generate prospective customers, control the sales process and achieve business deals.
  • increase the performance of your employees and reduce the need for training - through a uniform user interface, personalized portals and integrated help functions.
  • benefit from tried-and-tested business procedures and the proven implementation methodology from SAP to accelerate your added value.

 

Benefits for your company

  • Quickly attract qualified prospective customers, effectively control sales processes, successfully conclude new business - thanks to extensive functions for marketing and sales, which can be expanded at any time to a complete SAP Business ByDesign solution.
  • Fast added value - through proven business procedures from SAP and a reliable implementation method
  • Solid return - thanks to a convincing price

You would like to learn more about SAP Business ByDesign and the CRM entry package? Then you can reach the SAP contact person by phone under the following number: 0341/2173100 or you can also visit us on the internet.